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All items shown are wartime originals and are manufactured prior to May
1945. Terms are subject to change.
Return Policy: We allow a
seven
(7) day inspection period from the day you receive the item.
You may request a refund within these seven days if necessary. If
requested, and based on the shipping method chosen, we use
postal tracking methods to verify the date that the item was received at
the address supplied during purchase. The five days allows
sufficient time for any novice or advanced collector to inspect the item
in question to verify authenticy. We allow refunds (less postage
and insurance) on any items if the buyer communicates the desire to return
the item within the seven (7) day inspection period. We suggest
that the buyer send an email describing fully the reasons for the refund
request. The email is a time dated and stamped document that
verifies when it was received. Some consignment items do not carry
return privileges due to consigner's wishes. Please be sure to ask
up front as all items sold as consignments are clearly marked on the
description page. Your purchase is a binding contract and these
terms are legally enforced. This page of the website serves as a summary of these terms as documentation to what you have agreed to with
regards to return privileges. We will not be responsible for trying to
get your money back or giving you a refund for an item that was
purchased on consignment.
Forced Returns: We do not allow
individuals to force a return after the seven (7) day inspection period
has expired. Some individuals have taken to threats of law suits,
investigations, and general bad behavior in slandering a person's name
in order to press their case for a refund. Seven (7) days should be
sufficient for any knowledgeable collector to determine if the helmet is
really original or not. You are responsible for your own
purchases. As noted below, we believe all items listed are "original"
based on our experience. If pressing a case for a return after the
terms of the agreement have expired is your method of achieving a refund, we
recommend that you NOT purchase any items from the Market Place. We
will not refund your money after the seven (7) day inspection period due to
claims that the item has all of a sudden become "fake", or that your best
buddy on some online discussion forum has deemed the helmet a "reproduction"
years or months after you have purchased your item. If you keep your
item after the seven (7) day inspection period it is yours
to keep. As noted above, this is your legally binding agreement of
purchase. We expect you to honor your agreement Consignment items have no return privileges unless the consignee states
them upfront.
Layaway Payments: We will
accept layaway payments on any item valued at more than $500.
Layaway terms state that you must supply a minimum of 50% of the total
purchase price with no more than two payments to achieve final payment
of the full purchase price including postage and insurance.
Failure to pay for the item within 90 days of initial deposit means that
you will forfeit any funds paid. Initial deposits of 50% are
non-refundable. You will receive a written document to this effect
which is your legally binding agreement. Not all items are
available for layaway so please inquire first before assuming that one
is. Layaway items have no return privileges.
Authenticy: We guarantee
that all items are sold as "originals" meaning that we believe them to
be manufactured prior to May 1945. The word "guarantee" is to mean
that we certify to the best of our knowledge that the item is as
described and meets all standard and conventional descriptions of known
originals. We recognize that some items may be controversial in
nature or may receive negative comments from some collectors. It
is your obligation as buyer to research the item you wish to buy before
you decide to make a purchase decision. The term "guarantee" does
not imply that you can use a forced return effort well after the terms
of the sale have concluded. Any item that displays postwar
modification or alteration detectible to us will be described as such.
Payments: All funds delivered
must be received in US dollars. We do not accept credit card
payments. Payments can be made in cash, cashiers
checks, money orders, and
www.paypal.com. All
www.paypal.com payments must include a 5% surcharge on
the total to account for PayPal's high transaction fees. Please indicate your payment method at the
time of purchase. Personal checks must clear (generally 10-15
days) before any item is shipped. This is due to past experience
with individuals who write bad checks and fail to honor their purchase
agreements. We also accept Western Union and direct deposit
transfers between bank accounts for international buyers.
Postage and Insurance: You are
required to bear the costs of both postage and insurance on all items.
We will only ship items by Priority Mail with delivery confirmation and
full insurance. Overseas shipments are sent by tracked and
verified air mail post. If not included in the total price listed,
please inquire about the full cost of
shipping at the time of purchase. We are not responsible for lost
packages so please insure your item(s) properly. Taxes incurred in
your home country for the import of internationally purchased items is your
responsibility.
Item Hold: We will hold any
item for ten (10) days beginning the day we receive your request to
purchase. The hold status remains in effect for the ten days
during which we expect full or partial payment according to the terms
outlined above. Please do not request a hold on any item unless
you really intend to make the purchase. Failure to make purchase
will place you on a list of "bad customers" who will be band from any
further purchases. This list is also shared with other vendors
from time to time.
Consignments: We accept
consignments on items that fit the general theme of German-Helmets.com.
Not all consignments will be accepted. However, we are interested in
helping you sell your original World War II items. Please contact us
for additional information on consigning items for direct sale in the Market
Place.
Questions?
Please
email with additional
questions or to make purchase arrangements.
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